How Ground Down collects, uses and protects your personal data.
Ground Down is a ground screw supply and installation company based in Lyne, Surrey. Our registered address is Lyne Lane, Lyne, Surrey KT16 0AN. You can contact us at sales@grounddown.co.uk or by phone on 07840 092397.
When you use our price calculator, send an enquiry, or contact us directly, we may collect:
We do not collect payment card data. We do not use cookies beyond basic site functionality.
We use your data solely to:
We do not sell your data to third parties. We do not use your data for marketing purposes without your explicit consent.
Enquiries submitted via our website are processed by Formspree (a third-party form service). Calculator enquiries are stored securely in our CRM system (hosted by Supabase, a cloud database provider). Both services are GDPR-compliant. Your data is stored on servers within the EEA or with appropriate safeguards in place.
We retain your contact and project details for as long as necessary to fulfil your enquiry and for any follow-up. If a job is completed, we may retain records for up to 6 years for accounting and warranty purposes. You can request deletion of your data at any time.
Under UK GDPR, you have the right to:
To exercise any of these rights, contact us at sales@grounddown.co.uk.
We process your data on the basis of legitimate interests (to respond to your enquiry and provide our services) and, where relevant, contractual necessity (to fulfil a job you have booked with us).
If you have any questions about this policy or how we handle your data, please contact us at sales@grounddown.co.uk or write to us at Lyne Lane, Lyne, Surrey KT16 0AN.